Refund policy

Oblera accepts eligible returns requested within 30 days after delivery.

To qualify for a return, an item must be unworn, unused, unwashed, and returned with its original tags and packaging. Proof of purchase is required. Items showing wear, alteration, damage caused after delivery, or missing tags may be refused.

To start a return, email contact@oblera.com with the order number and reason for the return before sending the item. Returns sent without prior authorization may not be accepted.

Approved returns should be sent to:
ACULITE LLC / Oblera Returns
1475 Walnut St
Kansas City, MO 64106-3019
United States

Customers are responsible for return-shipping costs unless the item received was damaged, defective, or incorrect. Original shipping charges are non-refundable. We recommend using a trackable shipping method because Oblera is not responsible for returns lost in transit.

Returned items are inspected after arrival. If approved, the refund is issued to the original payment method. Please allow up to 10 business days after approval for the refund to appear, depending on your payment provider or financial institution.

Gift cards and items clearly marked final sale are not returnable. For an exchange, return the eligible item and place a new order for the preferred item or size.

Questions? Contact contact@oblera.com or +1 (929) 614-9015.